For those of you who may be new to AVON, you may not be aware that one of our fellow reps, Ken Lord, has written a fabulous sales training manual entitled Becoming An AVON Representative. There's nothing like it, and I've asked Ken to provide these details for your information: 

The book has 18 chapters, 213 full-sized pages, in which are offered tips, techniques, suggestions, and help for building your AVON business, including sample flyers for your use. Here is a topic list: 

Recruiting 

Your Best Tool 

What It Pays 

Positive Attitude 

Finding Customers 

Cold Calling 

Focusing The Sale 

Overcoming Fear 

Selling vs. Order Taking 

Fire In The Belly 

Selling History 

Questioning Techniques 

Sales Strategies 

Handling Objections 

Closing 

Service 

Customer Perspectives 

Building A Big Business 

Everybody who has purchased this book seems pleased with it and with the value for the money. It may be obtained from Ken directly: 

Ken Lord

2001 N. Nancy Rose Blvd. 

Tucson, AZ 85712 

Cost is $20 via media mail (book rate) and $25 via Priority mail. And a personal check is acceptable.